FDIS is the leading e-commerce service provider. Building on over a decade of excellence. Last year the company serviced over 161,000 merchants and processed over $17 billion in bank card volume. With an estimated bank referral program featuring over 100 banks, financial institutions. FDIS demonstrates a firm commitment to provide the very best customer service in the transaction processing industry today.

Our highly trained, multilingual Customer Service Representatives offer merchants the highest standard of service. Equipped with advanced computerized technology, they provide merchants with accurate information and can answer processing inquiries in 140 languages and dialects, including: Armenian, Cantonese, Chinese, English, Farsi, Fukien Chinese, French, German, Hindi, Italian, Japanese, Korean, Mandarin Chinese, Cantonese Chinese, Portuguese, Russian,  Spanish, Tagalog, Tamil, Urdu and Vietnamese. 

Our service and support does not stop when you leave your Web site or your store. You may contact Software Support online, by e-mail (support@linkpoint.com) or speak with a customer service representative by dialing (877) 274-7915, option 3 anytime day or night seven days per week. 

On-line Merchant Account Statement.

My Merchant Office .com provides Cardservice merchants with:
24/7 online access to personalized account information
24/7 online merchant account customer service

FDIS reinforces its commitment to its merchant's success. Our revamped, dedicated Merchant Office Web Site—My Merchant Office .com—allows business owners to access their merchant account information online 24/7 and:

1. Reconcile the deposits.
2. Retrieve the deposit information.
3. View detailed reports of the batch histories.
4. Receive prompt answers to questions submitted via e-mail.

The tools merchants need daily are only a click away with a Window's Explorer Browser at
My Merchant Office:    https://www.mymerchantoffice.com.

To enroll in My Merchant Office .com, a merchant simply needs to visit "New User":

A. Key in your 12 digit merchant number. If you do not know this number, please contact Customer Service at (800) 456-5989, extension 4000.


B. Enter either your tax ID number, Social Security, or Direct Deposit number.

C. Enter any password you choose, six or more letters and numbers in any combination.

My Merchant Office .com merchants immediately enjoy the advantages of this powerful enhancement to their Cardservice International account, 24 hours a day, 7 days a week, 365 days a year.

Loss Prevention:
FDIS Loss Prevention is on the job 24/7, suspect something, then please do call, 800-456-5989 ext. 4500. See Merchant Fraud Squad .com a prevention web site for merchants who do business online. The FBI has partnered with the National White Collar Crime Center to prevent internet fraud at The Internet Fraud Center (www.IFCCFBI.gov). Safeguard your business today. Awareness is everything.

E-mail: Chuck Taylor

Chuck Taylor eCommerce Solutions Retail & Contractor Merchant Accounts Bank & Credit Union Merchant Accounts

450 N. Sam Houston Parkway   Suite 273 Houston, Texas  77060-3551 Tel.:  800-948-6457 Fax:  877-609-7766

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First Data Independent Sales is the leading eCommerce Merchant Account solution service provider building on a decade of excellence. Last year the company serviced over 161,000 merchants and processed over $12 billion in bank card volume. With an estimated bank referral program featuring over 100 financial institutions and an industry recognized partnership with First Data Corporation. Cardservice International service from the efficient establishment of a merchant account to technologically sophisticated terminals and secure payment gateways, demonstrates a firm commitment to provide the very best service in the credit card transaction processing industry today. Cardservice International provides the expertise and reliability to enable merchants to accept credit cards, ATM/debit cards and checks. Our highly trained, multilingual Customer Service Representatives offer merchants the highest standard of service equipped with advanced computerized technology, we are providing merchants with accurate information and can answer processing inquiries in 140 languages and dialects.

Services by Cardservice International.

All trademarks, service marks and trade names referenced in this material are the property of their respective owners. The First Data Independent Sales Agent Program is operated by Cardservice International, Inc. Cardservice International, d/b/a First Data Independent Sales is a registered ISO/MSP for Wells Fargo Bank, NA, Walnut Creek, CA, an FDIC-insured bank. American Express® requires separate approval. The Eclipse terminal and its payment processing system are the subject of U.S. and International patents pending. VeriFone® is a registered trademark of VeriFone, a division of Hewlett-Packard Company. All other brand names and trademarks appearing in this specification sheet are the property of their respective holders.
FDIS Texas is an independent Agent Office for Cardservice International.

450 N. Sam Houston Parkway  Suite 273 Houston, Texas  77060-3551
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